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Introduction

Welcome to the short course Manage a Supply Chain. 

The content in this course covers the Unit of Competency BSBPUR504 Manage a supply chain, and includes practical information, case studies, and/or tools such as checklists and questionnaires for practical application in the workplace. 

The Student Notes are designed to assist you in developing the skills and knowledge that you will learn during the course.  Throughout the notes, you will find information, further recommended reading, case studies and activities that are deliberately structure to assist your learning.  A list of references and publications are provided at the end of this manual and are recommended as further reading.  Reference tips and relevant web sites have also been provided throughout the manual. You are encouraged to utilise these references to improve your procurement skills and knowledge.  

The instructions and procedures described in this training program are provided for training purposes only; they do not replace or take precedence over either the procedures or instructions issued by your organisation. You should ensure that you are familiar with any policies, procedures or other guidelines that apply within your organisation.

Course Objectives and Learning Outcomes

The course will develop the skills and knowledge required to manage a supply chain, including the commercial and technical capabilities to ensure their outcomes achieve organisational objectives.

On completion of this course, participants will be able to:

  • Develop and implement a supply chain strategy;
  • Manage the flow of supplies through the supply chain;
  • Manage supply chain relationships and activities; and
  • Evaluate and improve supply chain effectiveness.

How will the Course be Conducted?

The course will be taught in a self pased arrangement and you will be supported by an experienced facilitator with extensive experience in the topic and has both qualifications and commercial experience to demonstrate the skills and techniques’ effective use and application. 

A range of activities are provided in this course to assist in the development of these skills and techniques.  These activities are completed both in groups and as individuals and will require assessments of these activities in order to gain a Statement of Attainment for the Units of Competency that this course includes. These assessments are necessary to comply with the national regulator for Australia’s vocational education and training sector, Australian Skills Qualification Authority (ASQA), for the issuance of a nationally recognised Unit of Competency. 

Units of Competency and Learning Objectives

About the Units of Competency

Each Unit of Competency consists of elements and performance criteria that identifies what you can do within the workplace and how you can be assessed as competent. 

BSBPUR504 – Manage a supply chain

This unit covers the competencies required to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives.

Elements Performance criteria
1. Implement demand driven supply chain management strategy1.1 Assign responsibility for supply chain management within the organisation in accordance with supply chain management strategy
1.2 Access and organise technology and software for implementation of the supply chain management system within the requirements of the strategy and budgetary allocation
1.3 Design policies and procedures to guide business relations and operations in accordance with organisation strategy
1.4 Design or re-design supporting business processes to assist in implementing organisation strategy
1.5 Provide support to staff, customers and supply chain to assist in implementation of the organisation’s supply chain management strategy
2. Manage supply chain 2.1 Manage communication and information exchange with strategic partners and suppliers in accordance with the supply chain management strategy
2.2 Facilitate and collaborate with supply chain organisations to determine demand at each level of the supply chain in accordance with the supply chain management strategy
2.3 Manage sales and payments in accordance with supply chain and risk management strategies, and legal and ethical requirements
2.4 Implement actions to build trust and foster a supply chain culture in accordance with the supply chain management strategy
2.5 Identify opportunities to adjust policies and procedures to respond to the changing needs of customers, supply chain and the organisation
3. Evaluate and improve supply chain effectiveness3.1 Monitor demand chain management and supply chain management in accordance with the supply chain management strategy
3.2 Review and identify improvements in the effectiveness of the supply chain with each level of the supply chain, including staff and customers
3.3 Compare business data and reports of outcomes, budgets, timelines and forecasts to actual performance
3.4 Review technology performance and make recommendations for improvements to hardware, software and/or their use in accordance with strategy and budget
3.5 Use feedback and evaluation results to plan and improve future supply chain management strategies

How you will be assessed

There are a variety of assessment options available to you depending on how and where you are studying.  As well as completing the activities and case studies throughout the Activity Book, you may be asked to compile a portfolio of evidence, complete a workplace project or case study, and answer questions relating to your learning.  Your trainer and/or assessor can discuss these options with you as required.

Further reading

Although you will find all of the information that you should need to complete the competency within this manual, you may wish to refer to the list of references at the end of the student notes to broaden your knowledge and for help when completing projects and case studies.

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