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Welcome to the short course Manage a Supply Chain. 

The content in this course covers the Unit of Competency BSBPRC504 Manage a supply chain, and includes practical information, case studies, and/or tools such as checklists and questionnaires for practical application in the workplace. 

The Student Notes are designed to assist you in developing the skills and knowledge that you will learn during the course.  Throughout the notes, you will find information, further recommended reading, case studies and activities that are deliberately structure to assist your learning.  A list of references and publications are provided at the end of this manual and are recommended as further reading.  Reference tips and relevant web sites have also been provided throughout the manual. You are encouraged to utilise these references to improve your procurement skills and knowledge.  

The instructions and procedures described in this training program are provided for training purposes only; they do not replace or take precedence over either the procedures or instructions issued by your organisation. You should ensure that you are familiar with any policies, procedures or other guidelines that apply within your organisation.

Course Objectives and Learning Outcomes

The course will develop the skills and knowledge required to manage a supply chain, including the commercial and technical capabilities to ensure their outcomes achieve organisational objectives.

On completion of this course, participants will be able to:

  • Develop and implement a supply chain strategy;
  • Manage the flow of supplies through the supply chain;
  • Manage supply chain relationships and activities; and
  • Evaluate and improve supply chain effectiveness.

How will the Course be Conducted?

The course will be taught in a self pased arrangement and you will be supported by an experienced facilitator with extensive experience in the topic and has both qualifications and commercial experience to demonstrate the skills and techniques’ effective use and application. 

A range of activities are provided in this course to assist in the development of these skills and techniques.  These activities are completed both in groups and as individuals and will require assessments of these activities in order to gain a Statement of Attainment for the Units of Competency that this course includes. These assessments are necessary to comply with the national regulator for Australia’s vocational education and training sector, Australian Skills Qualification Authority (ASQA), for the issuance of a nationally recognised Unit of Competency. 

Units of Competency and Learning Objectives

About the Units of Competency

Each Unit of Competency consists of elements and performance criteria that identifies what you can do within the workplace and how you can be assessed as competent. 

BSBPRC504 – Manage a supply chain

This unit covers the competencies required to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives.

Elements Performance criteria
1. Develop and implement a supply chain strategy 1.1 Identify the organisation’s objectives and the strategies for achieving them
1.2 Review current supply chain management strategy and how it delivers against organisational strategies
1.3 Assess supply chain opportunities that will add value to the organisation within the requirements of the strategy and budgetary allowance
1.4 Design and implement a supply chain strategy that increases effectiveness and achieves organisational objectives
1.5 Gain commitment of stakeholders to implement supply chain strategy
1.6 Assign responsibility to monitor supply chain strategy to relevant personnel
2. Manage the flow of supplies through the supply chain 2.1 Obtain information on the specifications of supplies in the supply chain
2.2 Clarify the aims, objectives and plans of supplies against organisational policies and procedures
2.3 Allocate supply chain tasks to self and other personnel
2.4 Support personnel to achieve supply chain tasks and milestones
2.5 Monitor and control the achievement of supply chain objectives against cost and timescales
2.6 Present reports on the results of supply chain outcomes to stakeholders
3. Manage supply chain relationships and activities 3.1 Apply portfolio analysis techniques to assess relationships in supply chains in accordance with the supply chain management strategy
3.2 Evaluate financial, technical and performance data of suppliers in accordance with supply chain strategies
3.3 Identify opportunities to adjust supply chain strategies to respond to the changing needs of customers, supply chain and organisational objectives
3.4 Design and implement a framework to promote collaboration with suppliers to achieve a competitive advantage
3.5 Consult with organisation management to confirm progress of supply chain activities in accordance to organisational objectives
4. Evaluate and improve supply chain effectiveness 4.1 Review the effectiveness of current relationships within the supply chain in accordance with the supply chain management strategy
4.2 Compare supply chain management models to determine most appropriate infrastructure to support organisational objectives
4.3 Assess techniques to support the development of innovation in the supply chain
4.4 Analyse cost reduction activities for a supply chain to achieve organisational objectives
4.5 Consolidate analysis and evaluation results to improve future supply chain management strategies and seek feedback from organisation management

How you will be assessed

There are a variety of assessment options available to you depending on how and where you are studying.  As well as completing the activities and case studies throughout the Activity Book, you may be asked to compile a portfolio of evidence, complete a workplace project or case study, and answer questions relating to your learning.  Your trainer and/or assessor can discuss these options with you as required.

Further reading

Although you will find all of the information that you should need to complete the competency within this manual, you may wish to refer to the list of references at the end of the student notes to broaden your knowledge and for help when completing projects and case studies.

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